shipping e delivery

Shipping & Delivery Policy

At Sunny Paw, we are committed to delivering your order as quickly and safely as possible. Please review our Shipping & Delivery Policy before completing your purchase.

1. Processing Time

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Times

Delivery times may vary depending on your location and the availability of products:

  • United States: 7–15 business days

  • International Orders: 10–25 business days

  • Delays may occur due to customs clearance or external factors beyond our control.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your delivery address.

  • We may offer free shipping promotions from time to time. Please check the banner or product page for availability.

4. Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number.

  • You can track your shipment directly through the carrier’s website.

5. Incorrect Address

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

6. Customs, Duties & Taxes

  • International shipments may be subject to customs fees, duties, or local taxes.

  • These charges are the responsibility of the customer and vary by country.

7. Lost or Delayed Packages

  • If your package is lost or delayed, please contact us at [Sunnypawpet@gmail.com].

  • We will work with the carrier to resolve the issue as quickly as possible.

8. Contact

If you have any questions about shipping and delivery, please reach out to us at:
📧[Sunnypawpet@gmail.com].